The Board of Education and District Administration strongly believe in addressing concerns quickly at the building level. If a parent has a concern, the following procedure should be followed:

1. The parent should bring their concern to the teacher, coach or school employee closest to the issue of concern. You may contact staff members via e-mail using the first initial last name@penfield.edu format (i.e. JSmith@penfield.edu). Contact information for coaches is listed in our coaches’ directory on our athletics website.
2. If the concern is not resolved at this level, the parent should bring the issue to the building principal:
   1. Principals
      • Penfield High School - LeAnna Watt, LWatt@penfield.edu, 249-6704.
      • Bay Trail Middle School - Tracey Savine, TSavine@penfield.edu or 249-6453.
      • Cobbles Elementary - Nichole Whitehead, NWhitehead@penfield.edu, 249-6504.
      • Harris Hill Elementary School - Erica Stutz, EStutz@penfield.edu or 249-6602.
      • Indian Landing Elementary School - Marcie Ware, MWare@penfield.edu or 249-6901.
      • Scribner Road Elementary School - Scott Hirschler, SHirschler@penfield.edu or 249-6404.
3. If the matter remains unresolved, the concern may then be brought to the Superintendent or one of his/her assistants. The Superintendent or one of his/her assistants may require a written statement outlining the nature of the concern and the steps taken to date.
   1. Administration
      • Dr. Thomas Putnam, Superintendent, TPutnam@penfield.edu or 249-5702.
      • Dr. Leslie Maloney, Assistant Superintendent for Curriculum & Instruction, LMaloney@penfield.edu, 249-5708.
      • Dr. Daniel Driffill, Assistant Superintendent for Business & Finance, DDriffill@penfield.edu or 249-5724.
      • Dr. Stephen Kenny, Assistant Superintendent for Human Resources, SKenny@penfield.edu or 249-5710.
      • Dr. Tasha Potter, Assistant Superintendent for Equity & Access, TPotter@penfield.edu or 249-5770.
4. If the matter continues to remain unresolved at the Superintendent level, the concern may be brought to the Board of Education. The Board of Education reserves the right to require prior written reports from the appropriate parties.